HOME SAFE HAVEN Limited

Wei Gao

Tel:‪+852 5379 7608‬

Email:thehomeofonhong@gmail.com

Add:Room B,4/F,Cumberland Building 227 Nathan Road,Jordan,Hong Kong

HOME SAFE HAVEN Limited believes strongly in protecting the integrity and privacy of personal information gathered from our members and visitors to our websites. Since the protection of your privacy is of great importance to us, we have created this privacy policy to communicate our practices regarding the collection and dissemination of personal information that can be linked to a specific individual, such as a name, address, phone number or e-mail address or any other information provided to us by our members and website visitors

These policies do not extend to external sites linked to our sites or other non-Home Save Haven site content. Please check with these companies and sites for their policies regarding data privacy, including the use of “cookies”.

We will only mail appeals to supporters who have demonstrated an active interest in the charity. These supporters will have donated within the last three years or will have demonstrated a long-term interest in the charity (through such activity as pledging a gift in their Will). Our materials will always give an option for the supporter to opt out of Home Save Haven marketing and communications; and we will never send appeals to anyone who has opted out.

We will only make fundraising appeals by email or phone to supporters who have asked to receive calls and emails from us. Each call or email will include an opportunity for a supporter to opt out of future communications. We will never call or email anyone who has asked not be contacted in this way.

These policies do not extend to external sites that our site is linked to or online content otherwise uncontrolled by us. Please check with these companies and sites for their policies regarding data privacy, including the use of “cookies”.

We do not collect personally identifying information from our visitors beyond that which is supplied to us on a voluntary basis. You are in control of the personally identifying information you supply to us. You can choose whether to supply your name to us, or if you prefer you may interact with the organisation under a pseudonym or anonymously.

The Home of On Hong Limited collects information from the public in a number of different ways. For example, we ask for contact and other information when members of the public rehome or adopt a dog, sign up to our shared adoption scheme or engage with one of our campaigns. This may include information such as your name, date of birth and contact information. We use this information to help us provide and improve our services as a charity and to keep a record of our communications with you.

If you are a financial supporter of Home Save Haven, by becoming a member, sponsoring a dog or donating to us we will ask for information that enables us to administer your donation. This will normally include information such as your name, contact details such as address, email or telephone number and your payment details.

Cookies are small pieces of information in the form of text files that are sent to your browser from our web server and are stored on your computer.

Cookies are essential to using the The Home of On Hong website, as they gather information on the type of platform you’re using to view our website e.g. Windows, IPhone, PS3. We use this information to optimise our website for your particular platform, so that you have the best experience no matter which platform you use.
● Essential to Site function cookies – these cookies allow you to browse the site, search for products and add items to the basket.
● Helpful, non intrusive cookies – these help improve your experience on the site, for example by recognising your location therefore displaying appropriate delivery options in a banner, and reminding you of your recently viewed items.
● Third Party Cookies – to help us record customer experience and to allow us to test new services, to help us improve the customer journey on the website.

Google use session and persistent cookies across their advertising products, and cookies are used by Google partners across their third party advertising network.

Google uses cookies to serve you relevant advertisements based on your recent searches. Anyone can opt out of this and Google also offers a number of options to permanently save your opt-out settings in your browser. THE HOME OF ON HONG use Google cookies to track on-site conversions.

Google Adwords, MSN/Bing, and Yahoo use cookies to track our own paid advertising activity. We use the information collected by these cookies to help us determine where our ads will be most effective online. Each individual advertiser uses its own tracking cookies and the data taken is not confidential data or interchangeable.

These are common Google cookies, used across several of their services. They store user preference and can be used to personalize ads on Google searches as well as verifying Google user account and login times.

For more information please visit: https://www.google.com/policies/technologies/cookies.

Cookies and pixels are used to understand and deliver ads and make them more relevant to you. We may also use a cookie to learn whether someone who saw an ad on Facebook later visited our website.

Facebook website and mobile Custom Audiences use code that we place on our site to deliver targeted ads through Facebook Custom Audiences. Visit Facebook to find out more about Facebook custom audiences.

(Please be aware the e-commerce functionality of the site requires cookies to be turned on)

If you want to disable cookies you need to change your website browser settings to reject cookies.

How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:

For Microsoft Internet Explorer:
● Choose the menu “tools” then “Internet Options”
● Click on the “privacy” tab
● Select the setting the appropriate setting

For Mozilla firefox:
● Choose the menu “tools” then “Options”
● Click on the icon “privacy”
● Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:
● Choose the menu “Files” > “Preferences”
● Privacy

We use third-party providers, like Mailchimp, Aweber and DonorPerfect softwares, all complying with GDPR policy, to deliver our monthly e-newsletters. We collect statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter.

In order to participate in some of Home Save Haven activities, you might be asked to provide some personal information. This could be in connection with any one or combination of the following:
● Making a donation online;
● Sending personalized e-mail messages when responding to action alerts;
● Participating in surveys and signing petitions

In most cases, information will be collected directly from you:
● via submission forms on our website;
● by mail or e-mail when you contact us to make a donation;
● in person at events, when signing petitions or signing up to receive alerts from us.

We may also collect information from third party sources (including obtaining details for potential future supporters from like-minded organisations or third-party suppliers, where you have provided your consent for this to happen).

At any time that you wish you can:
● gain access to your personal information,
● object to the processing of your personal information,
● object to the use of automated decision-making and profiling,
● restrict the processing of your personal information,
● ask for a copy of your personal data (known as data portability),
● rectify or correct your personal information,
● have your personal information removed (known as Erasure or the ‘right to be forgotten’).

Where you have provided consent to be contacted or to receive a service, you will be entitled to withdraw that consent at any time.

If you’ve made a complaint, we will send you a written response acknowledging that your complaint has been received and providing you with contact details for the representative handling it and the estimated time it will take to provide you with an update on its status.